Effective Date: October 16th, 2024.
BLUE CAR GROUP ("we", "our", "us") values your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to vehicle rental, sales, and auto repair.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect personal information in various ways when you use our website or services, including but not limited to:
- Personal Identification Information: Full name, email address, mailing address, phone number, driver's license, and payment details.
- Vehicle Information: Vehicle identification number (VIN), vehicle make, model, and repair history.
- Rental Information: Information regarding your rental history, insurance details, and payment preferences.
- Sales Information: Vehicle purchase details, financing or lease information, and trade-in vehicle information.
- Technical Data: IP address, browser type, device type, and pages visited on our website.
2. How We Use Your Information
We use the information we collect for a variety of purposes, including:
- Service Provision: To process rental bookings, sales transactions, and provide auto repair services.
- Customer Support: To communicate with you regarding your rental, purchase, or repair services, and respond to your inquiries.
- Marketing & Promotions: To send you updates about new services, promotions, and offers (with your consent).
- Compliance: To fulfill legal obligations, such as vehicle registration, insurance requirements, or law enforcement requests.
- Website Improvement: To analyze site traffic and optimize user experience on our website.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Third-party service providers that assist us in operating our website, processing payments, conducting repairs, or delivering vehicles.
- Business Partners: Financial institutions for vehicle financing, insurance companies for rental and sales-related insurance needs.
- Legal Obligations: Authorities or law enforcement when required by law or to protect the safety of our users, staff, or assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. Despite our efforts, no security measure is completely foolproof, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance user experience and gather information about website usage. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the site.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You may request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-out of Marketing: You can unsubscribe from marketing communications at any time by following the opt-out instructions in our emails.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the revised version will be effective immediately upon posting.